Group IT Manager · BHL Group Co-Founder · Trakara

Hi, I'm
Emile Cloete

Senior IT professional with 11+ years leading technology across one of Africa's largest transport and logistics groups — from infrastructure and software development to telematics, IoT and AI solutions, cybersecurity, and enterprise-wide IT strategy.

Digital Transformation IT Strategy & Governance IoT & Fleet Telematics Cloud & Infrastructure IT Management
Emile Cloete

About Me

IT leader. Problem solver. Builder.

In 2015 I made the move from South Africa to Zambia to join BHL Group as their Group IT Manager — and spent the next decade building technology for one of Africa's most demanding transport and logistics environments. From scratch-built fleet management software to real-time telematics platforms monitoring 1,000+ vehicles, every project deepened my understanding of what technology needs to do to work in the real Africa.

In 2026, that experience became the foundation for something new. I co-founded Trakara Technology Solutions — a Zambia-based technology startup building telematics, IoT, automation, and AI solutions for commercial and industrial operators across Africa. From real-time fleet tracking and AI video analytics to process automation and connected-device platforms, Trakara is built around the infrastructure realities and operational challenges that define doing business on the continent.

I care as much about the people I lead and the problems I'm solving as I do about the technology itself. The best technology leadership sits at the intersection of strategic thinking, hands-on delivery, and deep operational context — and that's the lens I bring to everything I do.

11+
Years of Experience
20+
Projects Delivered
1K+
Vehicles Managed
2
Companies

Notable Work

My Journey

From hands-on infrastructure builds to enterprise-wide digital transformation — a career of delivering real outcomes across some of Africa's most complex and demanding operational environments.

🚀

Trakara — Tech Startup

Co-founded a Zambia-based technology startup building telematics, IoT, automation, and AI solutions for commercial and industrial operators across Africa. Defined the product vision, technology architecture, and go-to-market strategy — targeting the infrastructure gaps and operational complexity that characterise the African market.

🚛

Transport Management System (TMS)

Designed, developed, and deployed a comprehensive in-house TMS supporting logistics operations for a fleet of nearly 1,000 trucks — built on Microsoft .NET and Azure, covering asset management, trip planning, real-time tracking, and fuel usage monitoring.

📡

Fleet Telematics & 24/7 Control Room

Built a custom fleet telematics platform backed by a fully operational 24-hour control room monitoring 1,000+ vehicles in real time, integrating GNSS, GSM, Iridium satellite, Bluetooth, and AI-powered video to enhance driver behaviour and cargo safety.

🌐

Multi-Country Branch Networking

Designed and deployed secure LANs and WAN connectivity across multiple international sites throughout the SADC region, delivering reliable and compliant connectivity across all branches and operations centres.

🖥️

IT Infrastructure at Scale

Modernised core infrastructure across multiple African subsidiaries — including cloud migrations, network redesigns, server deployments, and cybersecurity enhancements — reducing downtime and strengthening disaster recovery capabilities.

🎯

Enterprise IT Strategy & Digital Transformation

Developed and owned the multi-year enterprise IT roadmap for BHL Group across multiple African countries — aligning technology investments with board-level business objectives, rationalising vendor relationships, driving digital adoption across subsidiaries, and translating operational complexity into measurable ROI for executive leadership.

Work History

Experience

Co-Founder

Trakara Technology Solutions Limited
April 2026 – Present  ·  Zambia  ·  IoT & Fleet Intelligence

A side venture drawing on a decade of hands-on experience in African technology and operations — building telematics, IoT, automation, and AI solutions for commercial and industrial operators across the SADC and COMESA corridors, designed around the real infrastructure constraints of doing business in Africa.

  • Helped define the product concept and technology direction — spanning real-time telematics, IoT device integration, AI-driven analytics, and automation platforms built for low-connectivity African environments.
  • Co-founded and structured the business from the ground up — registration, brand identity, and early commercial partnerships.

Group IT Manager

BHL Group International — Transport & Logistics
April 2015 – Present  ·  SADC Region, Africa
1,000+ vehicles managed Multiple African subsidiaries 24/7 operations centre 20+ projects delivered

Joined BHL Group in 2015 to lead IT across one of Africa's largest transport and logistics groups, overseeing all technology functions across multiple African subsidiaries.

  • Transformed IT operations across multiple African subsidiaries by standardising infrastructure, systems, and support processes — achieving consistent uptime, cost efficiency, and security compliance across all regions.
  • Built and mentored a high-performing IT team, fostering a culture of accountability, innovation, and continuous improvement that strengthened cross-border technical collaboration.
  • Led end-to-end delivery of strategic IT projects, completing complex infrastructure and ERP implementations on time and within budget, directly improving business efficiency and data visibility.
  • Developed and executed a long-term IT roadmap aligned with corporate growth objectives, ensuring technology investments delivered measurable operational and financial ROI.
  • Modernised core infrastructure, including cloud migrations, network redesigns, and cybersecurity enhancements — reducing downtime and strengthening data protection and disaster recovery capabilities.
  • Optimised IT spend through strategic vendor negotiations, consolidated procurement, and budget forecasting — driving significant cost savings without compromising performance.
  • Partnered with executive leadership to align technology strategy with operational priorities, enabling data-driven decision-making and improving inter-departmental collaboration.
  • Established comprehensive IT governance and documentation standards, ensuring consistent procedures, version control, and knowledge transfer across the organisation.

Professional Rugby Player

SWD Eagles Rugby Union / SARU Rugby Academy
January 2013 – December 2013  ·  George, South Africa

Competed at provincial level with the SWD Eagles Rugby Union and trained within the SARU Rugby Academy — one of South Africa's elite player development pathways — in a high-performance environment that demanded physical excellence, mental toughness, and absolute team discipline.

  • Represented SWD Eagles in provincial competition, training and performing alongside professional players under high-pressure match conditions across the Western and Southern Cape.
  • Selected for the SARU Rugby Academy programme, developing structured performance habits, elite-level coaching feedback, and a deep understanding of team systems and strategy.
  • Built the leadership foundation that carries into technology management today — composure under pressure, accountability to the team, and the ability to perform consistently when it matters most.
  • Managed the demands of a dual high-performance schedule, cultivating the time management, goal-setting, and resilience that underpin long-term professional success in any field.

Technical Proficiency

Expertise

A broad, hands-on skill set built over 11+ years of real-world delivery across Africa's most demanding operational environments.

Cloud & Infrastructure

Microsoft Azure AWS Windows Server Linux Server Active Directory Hyper-V VMware Veeam Backup & DR WSUS · DHCP · DNS

Networking & Security

LAN · WAN · SD-WAN VPN Firewalls Zero Trust Architecture MDM & Endpoint Management Patch Management VoIP Fortinet WithSecure M365 Security ISO 27001

IoT & Fleet Intelligence

GNSS GSM Iridium Satellite Bluetooth AI Dashcam / Video CAN Bus GPSGate Fleet Management Stolen Vehicle Recovery Real-Time Tracking

Microsoft 365 & Productivity

Exchange Online SharePoint Microsoft Teams OneDrive Intune Azure AD Power Apps Power Automate

Software Development

C# .NET ASP.NET Python SQL Server REST APIs HTML · CSS · JavaScript Git / GitHub Azure DevOps CI/CD Pipelines

Business Systems & ITSM

Sage ERP PaySpace Microsoft Dynamics Freshdesk Spiceworks ZOHO ITIL 4 SHEQX ISO SLA Management

Data & Analytics

Power BI SQL Reporting Services Business Intelligence KPI Frameworks & Dashboards Data Governance Operational Reporting Excel Advanced Analytics

AI & Automation

AI Video Analytics Computer Vision Process Automation Power Automate Generative AI Tools Intelligent Alerting Predictive Fleet Analytics

Physical & Access Security

Biometrics CCTV Access Control Time & Attendance Alarm Systems Visitor Management

Leadership & Executive Management

IT Strategy Digital Transformation Enterprise Architecture IT Budget Management Vendor Management Project Management Team Leadership IT Governance & Risk Change Management Board Reporting Stakeholder Management Talent Development

Learning & Credentials

Education & Certifications

Education
Certificate

Certificate in IT Management

University of Cape Town (UCT) · Online · 2023

Higher Cert

Higher Certificate in Information Systems

CTI Education Group · Cape Town, South Africa · 2015

University

BCom: General Management (1st Year)

Nelson Mandela Metropolitan University (NMU) · George, South Africa · 2013

School

High School Diploma

Outeniqua High School · George, South Africa · 2012

Professional Certifications
2026

FAW JH6 Range Electrical Training

FAW Trucks South Africa

2025

GPSGate Server Certified: Advanced Level

GPSGate AB

2025

ITIL® 4 Foundation — IT Service Management

Axelos

2025

Security+

CompTIA

2025

IT Operations Specialist (CIOS)

CompTIA

2023

Network+

CompTIA

2023

Secure Infrastructure Specialist (CSIS)

CompTIA

2023

Microsoft Certified: Azure Fundamentals

Microsoft

2023

Microsoft 365 Certified: Fundamentals

Microsoft

2022

A+ Certification

CompTIA

"The most dangerous phrase in the language is 'We've always done it this way.'"
— Rear Admiral Grace Hopper, Pioneer of Computer Programming

South African born and bred 🇿🇦

On weekends I like spending time with family and friends. When I have some free time, I enjoy spending it outdoors, in the gym, playing or watching sports. I accept bribes in the form of a South African braai.

Let's Talk

Get in touch

Whether you're building something in the African logistics or fleet tech space, exploring a partnership, or simply want to connect — I'd love to hear from you.

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